Analytics & exports
Read your dashboard metrics, set up alerts and notifications, export your data, and toggle sandbox data.
The dashboard turns your raw transactions into a picture of how your business is doing, and lets you pull the underlying data out whenever you need it.
Overview
The overview gives you the headline numbers for a period (today, this week, this month, this year — all in Bangladesh time):
- Total payments, and how many succeeded, failed, or were cancelled
- Success rate
- Total volume and average ticket size
- Billable payments this period
- Your current balance and quota usage
You get this across your whole account, and a per-business drill-down that also shows that business's most recent settlement and next scheduled payout.
Trends over time
The time-series charts let you watch metrics evolve — transactions, volume, success rate, average ticket, and revenue — grouped by hour, day, week, or month. Use them to spot busy periods, dips in success rate, or growth trends.
Vendor breakdown
See how each provider performs for you: transaction count, volume, success rate, and whether it's running in Partner or Custom mode. Handy for deciding which providers to promote at checkout.
Notifications
Your notifications inbox collects the things you should know about:
- Quota overage reached
- A payout settled
- KYC verification reviewed
- A webhook that couldn't be delivered (dead-lettered)
- Platform announcements
You can mark items read individually or all at once.
Alerts
Set up alert rules to be told proactively when something crosses a threshold. For example: "tell me if success rate drops below 90% over the last hour." Rules watch metrics like success rate and transaction volume over a window (15 minutes, 1 hour, or 24 hours) and can notify you by email, SMS, or webhook. They're evaluated every few minutes.
Exports & reports
Pull your data out for accounting or analysis:
- Exports — transactions, payouts, or refunds, as CSV or Excel, over any date range. Large exports are prepared in the background; you'll get a download link when it's ready (links are valid for a limited time, and files are kept for about a week).
- Reports — monthly or quarterly PDF summaries.
You can run one export at a time per account; start another once the first finishes.
Sandbox toggle
By default the dashboard shows live data only. Use the Include sandbox toggle to fold your test traffic into the totals, charts, and exports — useful while you're integrating. The toggle resets to live each time you log in, and sandbox payments never affect your real balance or payouts.